This article has been written as an attempt to partially answer a question we as HCI researchers often hear: What has HCI contributed to the practice of developing software – or: why do (complex) systems still often fall short of being usable? We are trying to frame the topic and list some problems, but also some upcoming solutions. As to be expected, the problem is not that there is no knowledge available about how to build usable systems, but the knowledge about the importance of this topic has not yet arrived everywhere in software development.    «

This article has been written as an attempt to partially answer a question we as HCI researchers often hear: What has HCI contributed to the practice of developing software – or: why do (complex) systems still often fall short of being usable? We are trying to frame the topic and list some problems, but also some upcoming solutions. As to be expected, the problem is not that there is no knowledge available about how to build usable systems, but the knowledge about the importance of this topic ha...    »